Contact us
Look for assistance in terms of quotes, update of the order and refunds please email us and we will be able to assist you.
How do I place an order?
In most cases, you can simply enter the title
or isbn number you're looking for into the search bar. When the product you're
looking for has appeared add it to your cart and proceed to make payments
What payment methods do you accept?
VISA, applePay, paypal, stripe, mastercard, ATM, Maestro, mastercard sourcecode, Gpay and more
Do you offer free shipping?
We offer free shipping for orders above R499
What is your return and exchange policy?
Orders returned within 7 days with no signs of use
Can I track my order?
After ordering we send you details of your order together with a link to track you order
Do you have a physical store I can visit?
No we currently do not have a shop and we do not accept collections unless after arrangement
What genres of books do you sell?
Tertiary academic books, Adult fiction, Bedtime stories, Primary school books, Teenage fiction books, High school text books, religion and research
Are your books new or used?
We sell both new and used books
Do you offer gift wrapping services?
No we do not
How can I contact customer support?
Our customers can contact us via emails at team@bookabook.co.za or call us on 010 312 6442
Do you offer discounts or promotions?
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Can I sell my books to your store?
Our team is still working on creating a platform for our customers to resell books they have already used
What is your privacy policy?
Bookabook will retain the information collected from or about you as long as necessary to provide you with the Website
How do I create an account on your website?
Click the side menu icon, select login, fill the required field and click save
What if a book I want is out of stock?
Send us your contact details so you are notified when the book is back in stock
Do you offer book recommendations or reviews?
Yes we offer our customers recommendations and reviews
How can I unsubscribe from your newsletter or promotional emails?
By blocking all notifications from our website...doing that would mean missing out on saving