A successful and competent administrative manager is integral to anyprofitable and efficient organisation or office. Administrative Management has been written specifically for people working in the field of administrative management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This fourth edition of Administrative Management contains new examples and updated data, and discusses the latest trends in this subject. Contents Include: The role of administrative management within an organisation Information systems, office systems and the management of information Written and electronic communication Meetings and meeting procedures Office layout, environment, equipment and furniture The virtual workplace Office procedures, workflow and productivity Planning, organising, leading, control and problem-solving Managing cultural diversity Business ethics Risk management and loss control This book provides aspirant administrative managers with a good foundation, and offers practising managers the insight that will enable them to manage the administration needs of an organisation more timeously and efficiently, making them invaluable to that organisation.