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Thank you for renting textbooks from bookabook.co.za.

Your return is now being processed.

Please check you emails (including trash or junk email) in less than 24 hours with below instructions:

  1. You will receive an email with courier company Waybill form attachment.
  2. Print the waybill form and make 4 copies of it.
  3. Don’t fill in the form, Only the collecting courier driver will sign the forms.
  4. Wrap the books together and make sure they are in a single package and in good condition. (even plastic and tape is ok)
  5. Collection is done in less than 24 hours after receiving the email we will send you.
  6. Give the package and the 4 prints to the courier when they come to collect the books.
  7. Don’t put the waybill forms inside the parcel, hand them to the driver.
  8. Never, Never, Never give the package to the courier without the 4 copies because this might lead to the package getting lost and not being delivered to our office.

 

 

If the courier finds you not ready and without the printed waybill, feel free to talk to them and reschedule the collection, they are humans, they understand.

 

For any complaints and comments please fill in the form below, and we will respond in less than 4 hours:

Not given to any other party